Guest Services

Everything at your service...

Our friendly Guest Services staff located at our 13 Guest Service Desks are willing to assist you with all you require. We are pleased to provide you with the following services:

  • Electronic Directories, Mall Maps and Store Listings
  • Mall Event Information
  • Shopping Bags
  • Lost Vehicle Search
  • Mall Gift Certificates (coming soon)
  • Free Wireless Internet
  • Valet Parking & Taxi Service 
  • Prayer Rooms
  • Baby Changing Rooms
  • Wheelchair, Baby Stroller  Hire
  • Kiddie Cart Hire
  • Club Car Service
  • Lost and Found
  • 24 hour On-Site Security
  • Toll Free Number - 800 DUBAI MALL (800 38224 6255)
  • International callers dial: +971 4 362 7500                                    

The Dubai Mall Courtesy Policy

Courtesy policy dress code
Courtesy policy pda
Courtesy policy no smoking
Courtesy policy no alcohol
Courtesy policy no skating
Courtesy policy no pets


Opening Hours

Daily During Ramadan
10:00 – 01:00

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Directions

Find out how to get to The Dubai Mall by car.

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