Guest Services

Everything at your service...

Our friendly Guest Services staff located at our 13 Guest Service Desks are willing to assist you with all you require. We are pleased to provide you with the following services:

  • Electronic Directories, Mall Maps and Store Listings
  • Mall Event Information
  • For TDM Website Services - including Dubai Police, Ambulance and Taxi.    Click here  

 

 

  • Free Wireless Internet
  • Valet Parking 
  • Prayer Rooms For Men & Women
  • Baby Changing Rooms For Moms' & Dads'
  • Wheelchair, Baby Stroller  Hire
  • Kiddie Cart Hire
  • Kiddie Express at the Grove  Click here to learn about our fun new train for the kids!
  • Taxi Service and Public Transportation
  • Car Wash Service
  • Club Car Service
  • Lost and Found
  • 24 hour On-Site Security
  • Toll Free Number - 800 DUBAI MALL (800 38224 6255)
  • International callers dial: +971 4 362 7500                                    

The Dubai Mall Courtesy Policy

Courtesy policy dress code
Courtesy policy pda
Courtesy policy no smoking
Courtesy policy no alcohol
Courtesy policy no skating
Courtesy policy no pets


Opening Hours

DSF Mall Timings

Daily 10.00am - 12Midnight

Find Us Now View Location Map

Directions

Find out how to get to The Dubai Mall by car.

Learn More